WhatsApp-first customer communication

Manage WhatsApp leads, AI replies, appointments, and follow-ups from one place.

SaraBiT Connect helps teams capture enquiries, reply faster, use approved WhatsApp templates, book appointments, send bulk follow-ups, and keep every customer conversation visible to staff.

Shared WhatsApp inbox AI agent with staff handoff Mobile access with SaraBiT WP Connect
Inbox live
A
New WhatsApp enquirySite visit request captured
K
Follow-up sentApproved template delivered
Staff notified
Lead captured
Why it converts better

Customers message casually. Your business still needs a real sales process.

When leads come from WhatsApp, Instagram, web chat, or referral calls, the sale is usually won in the follow-up. SaraBiT Connect keeps that follow-up visible to the team.

Lead captureKeep new enquiries from disappearing inside one employee’s phone.
Fast responseGive staff one place to see who needs a reply, booking, or callback.
Follow-up memoryUse templates, bulk reminders, and conversation context after the first message.
Human controlLet AI collect details and notify staff when the conversation needs judgement.
What SaraBiT Connect does

A real operating system for customer conversations.

SaraBiT Connect is not a generic customer portal. It is a WhatsApp-first workspace where your team handles incoming enquiries, website chats, appointment requests, template messages, bulk follow-ups, and AI-assisted handoffs.

01

Capture every lead

Keep WhatsApp, website live chat, and referral enquiries from disappearing inside one employee’s phone.

02

Move the work forward

Reply, collect details, book appointments, assign follow-ups, and send approved WhatsApp templates from the same workflow.

03

Keep staff in control

Let the AI agent handle routine questions while notifying the team when a human review, callback, or booking confirmation is needed.

Inside the product

Everything needed after the customer says “Hi”.

The first message is only the start. SaraBiT Connect gives the team the tools to respond, organize, and continue until the enquiry becomes a booking, sale, or resolved support case.

Shared WhatsApp inbox

Let more than one staff member handle the same connected WhatsApp business flow.

WhatsApp Cloud API setup

Connect your business messaging through WhatsApp Cloud API and manage the operational workflow from SaraBiT Connect. View connection details.

Website live chat

Capture website visitors through live chat and keep those conversations near WhatsApp follow-up.

Appointments

View bookings created by staff or by configured AI-agent flows.

Templates

Submit templates for Meta review and send approved templates when starting a conversation.

Bulk messages

Send approved WhatsApp template messages to selected customers for campaigns, reminders, and follow-ups.

Alerts

Receive practical notifications for bookings, handoffs, callbacks, and other configured events.

Limits

Check paid-message counts and messaging limits before a campaign or follow-up push.

Mobile app

Use SaraBiT WP Connect for inbox access, appointments, templates, usage, and alerts on mobile.

Simple workflow

From incoming message to staff action.

01

Capture

Customer writes on WhatsApp, Instagram, or website live chat.

02

Organize

The conversation stays close to customer details, templates, limits, and appointments.

03

Convert

Staff receive alerts, send follow-ups, book appointments, or let AI collect details first.

AI agent

Automation with a clear handoff.

The AI agent can answer configured questions, collect details, and help with bookings. When the conversation needs a person, staff get an alert instead of discovering it late.

  • Intent-based notifications
  • Appointment booking alerts
  • Human review when needed
Templates and bulk messages

Start conversations and follow-ups the right way.

WhatsApp outreach needs approved templates. SaraBiT Connect gives teams a place to register templates, view available options, and send selected bulk follow-ups.

  • Template registration
  • Approved template sending
  • Bulk message follow-ups
  • Usage and limit visibility
Best fit

For businesses where every reply can become revenue.

Clinics and consultants

Handle appointment questions, reminders, reports, callbacks, and staff follow-up from one customer thread.

Real estate and site visits

Capture leads, book visits, and notify staff when a customer is ready for human attention.

Local service teams

Keep WhatsApp replies, templates, and booking work organized across multiple staff members.

Education and admissions

Collect student enquiries, answer common questions, send reminders, and keep counsellor follow-up visible.

Sales and support teams

Manage customer questions, support cases, renewal reminders, and campaign replies without losing context.

Multi-staff businesses

Use one connected business messaging flow while giving authorized staff a shared workspace.

Questions people ask

Before you start

Is this a WhatsApp replacement?

No. It is a business workspace for teams using connected WhatsApp and other customer channels.

Do I need approved WhatsApp templates?

Yes, to start template conversations or bulk template follow-ups. SaraBiT Connect helps you manage template registration and sending.

Can staff use it from mobile?

Yes. SaraBiT WP Connect gives authorized users inbox access, appointments, templates, usage, and alerts on mobile.

What happens when the AI agent is unsure?

The system can notify staff for configured handoffs, callbacks, appointment events, and other review points.

Start with your customer flow

Bring WhatsApp, website chat, AI replies, appointments, and follow-ups into one workspace.

Open SaraBiT Connect if you already have access, request setup help, or call 9814990299 for product and onboarding questions.