WhatsApp CRM
Turn WhatsApp conversations into organised lead and customer follow-up.
SaraBiT Connect works as a WhatsApp CRM for business teams that need WhatsApp lead management, customer conversation context, appointment records, and clear next actions instead of untracked chat history.
Keep customer context close to the conversation.
A practical WhatsApp customer database is not just a list of phone numbers. It helps staff see the enquiry, collected details, recent messages, booking requests, and the follow-up that is still needed.
WhatsApp lead captureCollect useful contact and requirement details from customer enquiries.
WhatsApp enquiry managementKeep incoming questions visible for the person who needs to respond.
WhatsApp contact managementUse customer records and conversation history to avoid asking the same questions again.
WhatsApp customer follow-up softwareMove a customer from first enquiry to staff action, appointment, or approved follow-up.
Lead handling
Make every WhatsApp enquiry easier for your team to continue.
Explore the SaraBiT Connect lead-management workflow.