Connect
Set up the business WhatsApp account, phone number, and Cloud API connection with SaraBiT Connect.
WhatsApp Cloud API connection
Connect your WhatsApp business number to a real team workflow.
SaraBiT Connect helps businesses move from a single-phone WhatsApp setup to a connected WhatsApp Cloud API workspace for shared inboxes, approved templates, bulk follow-ups, appointments, AI replies, and staff alerts.
What gets connected
Your WhatsApp business account becomes part of SaraBiT Connect.
After setup, customer messages can be received in the business inbox, staff can respond from the workspace, approved templates can be used for outbound conversations, and automation can notify the right person when action is needed.
Business numberConnect the WhatsApp number used for customer conversations.
Cloud API messagingUse WhatsApp Cloud API for inbound messages, replies, templates, and delivery status.
Template setupRegister and send Meta-approved templates for reminders, updates, and follow-ups.
Team accessGive authorized staff a shared inbox and mobile access through SaraBiT WP Connect.
Connection flow
From WhatsApp setup to daily customer handling.
Configure
Add staff access, templates, appointment rules, AI-agent knowledge, alerts, and customer workflow settings.
Operate
Use the shared inbox, mobile app, templates, bulk follow-ups, AI handoffs, appointments, and usage visibility every day.
For owners
Stop depending on one phone for customer follow-up.
A WhatsApp Cloud API connection makes WhatsApp part of a managed business system instead of a private device workflow.
- Team-visible customer conversations
- Approved outbound templates
- Message usage and limit visibility
For staff
Reply, book, and follow up from the same customer thread.
Staff can handle messages, see appointment context, use templates, receive handoff alerts, and continue follow-up without losing the conversation history.
- Shared inbox access
- Appointment and callback alerts
- Mobile access through SaraBiT WP Connect
Before setup
Important notes
Do I need WhatsApp Business approval?
Your business messaging setup depends on Meta/WhatsApp account requirements, phone number status, and template approval. SaraBiT Connect gives you the workspace after the connection is configured.
Can I send bulk messages after connecting?
Bulk follow-ups use approved WhatsApp templates. SaraBiT Connect helps manage selected sends, replies, paid-message usage, and follow-up workflow.
Can AI reply through this connection?
Yes, configured AI-agent flows can answer routine questions, collect details, help with appointments, and notify staff when human review is needed.
WhatsApp Cloud API setup
Connect WhatsApp to SaraBiT Connect and run it like a business workflow.
Use one connected system for inboxes, templates, appointments, AI handoffs, staff alerts, and mobile access.