This policy describes how SaraBiT Connect and SaraBiT WP Connect handle information when an authorized business user accesses the service.
Information we process
Depending on the features configured by a business, we may process account details, device-session information, customer contact details, message content, message status information, appointments, templates, uploaded template images, notification tokens, and operational logs.
How information is used
- Authenticate users and maintain secure sessions.
- Display and deliver business communications.
- Manage appointments, templates, and configured AI-assisted workflows.
- Send requested operational and push notifications.
- Protect, troubleshoot, and improve service reliability.
- Comply with applicable legal obligations.
Business customer data
Businesses using SaraBiT Connect control the customer data they submit or connect to the service. Authorized business users should only access and use that data for legitimate business purposes and in accordance with applicable law and their own customer-facing privacy notices.
Service providers
The service may rely on infrastructure and communication providers necessary to operate its features, including Apple, Firebase, Meta, and hosting or email providers. Their processing is governed by their applicable terms and privacy practices.
Retention and deletion
Information is retained while needed to provide the service, maintain security and records, or satisfy legal requirements. Authorized users may request account or data deletion through the process described on the data deletion page.
Security
We use authenticated access, encrypted network connections, and access controls intended to protect information. No system can guarantee absolute security.
Your choices
You may control notification permissions in your device settings and request access, correction, or deletion of applicable personal information by contacting support.
Children
The service is intended for business users and is not directed to children.
Changes
We may update this policy as the service changes. The effective date above identifies the latest revision.
Contact
Privacy questions may be sent to [email protected] or discussed by phone at 9814990299.