Website live chat

Turn website visitors into customer conversations.

SaraBiT Connect lets businesses capture web-chat messages and manage follow-up alongside WhatsApp, templates, appointments, and AI-agent workflows.

How it looks

A visitor starts on your website. Your team handles the follow-up in one workspace.

The live chat widget captures the first message, then SaraBiT Connect keeps the conversation close to customer details, staff alerts, templates, and WhatsApp follow-up.

yourbusiness.com
Live chat
Hi, I want to book a visit.
Sure. Can I get your name and preferred date?
Type your message...
SaraBiT Connect
1
New web chatVisitor asked for a booking.
2
AI or staff follow-upCollect details and notify the team.
Lead captured
Staff notified

Live chat should not become another disconnected inbox.

When visitors ask questions on your website, staff need to see the conversation, continue follow-up, and know when the customer is ready for WhatsApp, booking, or human review.

Website visitor chatLet customers start a conversation directly from your site.
Unified follow-upKeep web chat near WhatsApp, templates, appointments, and staff alerts.
AI handoffUse configured automation for routine questions and alert staff when needed.
Lead captureCollect customer details before the visitor leaves the page.
For websites

Capture questions before they leave.

Use live chat for pricing questions, service details, booking interest, support requests, and lead capture.

  • Customer questions
  • Lead details
  • Appointment intent
For teams

Continue the work after the chat starts.

Staff can handle replies, use templates, check appointments, and receive AI-agent alerts from the same SaraBiT Connect workflow.

  • Team-visible messages
  • Template follow-ups
  • Staff notifications
Live chat plus WhatsApp workflow

Add website conversations to SaraBiT Connect.

Capture visitors, answer questions, and keep follow-up visible to the team.

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