Chatbot for predictable tasks
Use it for common questions, lead qualification, booking requests, and initial customer support—not for decisions that require a person.
- Customer question handling
- Lead-detail collection
- Staff notifications
WhatsApp Chatbot for Business
Give customers a useful first answer on WhatsApp, then involve your team at the right time.
SaraBiT Connect supports WhatsApp chatbot-style conversations for routine questions, lead collection, appointment requests, and clear human handoff.
Start with repeatable customer conversations.
The best chatbot workflows are specific: explain a service, ask for a missing detail, collect an appointment request, or route a conversation to the right person. They should not hide complicated decisions from staff.
Configured answersRespond with the business information and boundaries you set.
Step-by-step collectionAsk for the next useful customer detail instead of showing a long form.
Appointment supportCollect booking details in a staff-visible workflow.
Human handoffAlert staff for unclear, sensitive, or approval-dependent requests.
AI agent when language gets less structured
SaraBiT Connect’s AI agent can help with natural-language customer enquiries while remaining grounded in the business configuration and staff review points you define.
Explore WhatsApp AI agentChatbot and AI
Automate routine chat work while keeping staff accountable for the outcome.
See how SaraBiT Connect handles business WhatsApp conversations.