WhatsApp Coexistence
Understand WhatsApp coexistence before you change how a business number is used.
WhatsApp coexistence refers to the current supported WhatsApp setup that may let a qualifying business use its Business app number alongside an API-connected workflow. Availability and requirements depend on the current Meta and WhatsApp account rules.
Check eligibility instead of assuming the setup will work.
The exact path depends on the number, Business account, region, app state, and the current platform capabilities. Treat coexistence as an account-configuration question, not a generic promise.
Existing business numberReview how the number is currently registered and used.
Business accountConfirm the relevant WhatsApp Business account and portfolio details.
API workflowDecide which connected inbox, templates, or integrations the business needs.
Current policyVerify eligibility with the latest WhatsApp-supported setup guidance.
WhatsApp Business API
Choose the right connection path for your team and customer workflow.
Compare API-connected messaging with the Business app workflow.