Campaign content
Prepare the template, variables, media, and action path before sending. Use the approved structure exactly as it is configured.
- Template message rules
- Relevant customer updates
- Personalized template variables
WhatsApp Template Campaigns
Use approved WhatsApp templates for campaigns that lead to useful customer follow-up.
A WhatsApp template campaign can support reminders, updates, lead nurturing, and customer follow-up when the message is suitable, the template is approved, and staff are ready to handle responses.
Campaign response
Keep replies, booking interest, and service questions visible in the business workspace so the campaign has an accountable next step.
- Shared customer inbox
- Staff notifications
- Lead and appointment follow-up
Template messages
Build campaign communication around current WhatsApp rules and real customer context.
See the template-message workflow in SaraBiT Connect.