WhatsApp Appointment Reminders
Use WhatsApp appointment reminders to keep booking follow-up organised.
SaraBiT Connect supports appointment-related customer follow-up through approved WhatsApp templates, with booking context and customer replies visible to staff.
A reminder should make the next customer action clear.
Use a suitable approved template for the applicable reminder or booking update, then keep customer replies connected to the appointment workflow.
Booking contextKeep the customer and requested appointment details visible to your team.
Approved templatesUse templates where WhatsApp rules require a business-initiated message.
Customer replyLet staff see the response and handle changes or questions.
Staff follow-upBring a person in for confirmation and exceptions.
Appointments
Connect WhatsApp reminders to the booking workflow your team manages.
Explore SaraBiT Connect appointment booking.